Oceanside CA— Due to the current COVID-19 (coronavirus) pandemic circumstances, Waste Management is closing all Southern California customer service call centers effective at midnight tonight, March 17, 2020.
Waste Management was already in the process of setting up their customer service representatives remotely with laptops to accommodate the six feet for social distancing. However, the decision to close came before the transition was complete. This means for approximately the next three days, customers will receive a generic recording when calling 760-435-5457.
Customers are encouraged to email cssandiego@wm.com